Collectively, these authors observe the tendency for people to forward and filter information without checking the pertinent facts, evaluating the motives of their source, personalising the ‘other’, and also not considering the original, appropriate context.
One of the best examples of this phenomenon is the pre-Twitter career of financier and philanthropist Michael Milken (personal site). In the early 1970s, as a young analyst at the leveraged buyout firm Drexel Burnham Lambert, Milken foresaw a new market in high-risk securities that blue-chip investment firms would not touch: high-yield or ‘junk’ bonds of debt-laden companies. As depicted in Connie Bruck’s excellent book The Predator’s Ball (New York: Penguin Books, 1989), a source for Adam Curtis‘ must-see documentary The Mayfair Set (BBC, 1999), Milken became a major driver of the 1980s private equity boom. Despite being implicated in the Ivan Boesky arbitrage case, and being barred for life from the securities industry, Milken has subsequently reinvented himself through the Milken Institute think-tank and other activities.
The power-users of social networks like Facebook and Twitter may joke about gaining ‘world domination’. As a self-styled ‘Master of the Universe’, Milken actually achieved this goal, if only for a brief time. Consider the strategic dimension of how Milken did so. As a true innovator, he foresaw new markets and macroeconomic trends a decade before others did. He developed powerful, financial innovations in debt securitisation, mergers and acquisitions, and risk arbitrage. He built a loyal and private network, together with the organisational capabilities to leverage deal-flow. He also controlled the public dissemination of market information through conferences and media interviews. He understood the subtle power of crafting and framing a media image around themes which appealed emotionally to people — entrepreneurship, freedom, and being the revolutionary vanguard — which Curtis argues was really a personal agenda to cement Milken’s influence, power and social status. Many of Milken’s strategies tapped the dynamics of rumours, information cascades and rational herds, apparent in the 1980s private equity boom.
Perhaps this is why Milken tried (unsuccessfully) to convince Bruck not to publish her book.